How Do I Schedule an Ambulette Service for a Loved One?

10+ Years of Excellent Service

10+ Years

Genesis Ambulette has always looked after the needs of the community, providing top-quality service since the day we opened our doors.

200,000+ Trips

Our experienced team has successfully completed over 200,000 trips, ranging from doctor's appointments to family celebration events.

99% Satisfaction

Proud of our near-perfect customer satisfaction rate, we continue to strive for excellence in every trip, ensuring our clients' needs are not only met but exceeded.

Vetted Staff

All of our drivers are fully vetted and employed directly by us. Each team member is certified and trained to the highest standards.

How Do I Schedule an Ambulette Service for a Loved One?

When a loved one requires non-emergency medical transportation, an ambulette service can be a safe and reliable option. Whether they need transport to medical appointments, therapy sessions, or other essential destinations, scheduling an ambulette service is a straightforward process. Here’s a step-by-step guide to ensure a smooth experience.

1. Determine the Type of Service Needed

Before booking an ambulette, consider the specific needs of your loved one:

  • Wheelchair Transport – Does your loved one require a wheelchair-accessible vehicle?

  • Medical Assistance – Do they need assistance getting in and out of the vehicle?

  • One-Time or Recurring Trips – Is the service needed for a single appointment or on an ongoing basis?

Understanding these requirements will help you choose the right mode of service.

2. Research Local Ambulette Providers

Look for reputable ambulette services in your area. Check online reviews, ask for recommendations, and verify their credentials, such as:

  • Licensing and certifications

  • Trained and experienced drivers

  • Compliance with safety regulations

It’s important to select a provider that
offers reliable and professional services.

3. Contact the Ambulette Service Provider

Once you have chosen a provider, reach out to them via phone or online. Be prepared to provide the following details:

  • Name, address, and contact information of the passenger Pickup and drop-off locations

  • Date and time of the appointment

  • Special requirements (wheelchair access, oxygen needs, caregiver assistance)

The provider will confirm availability and may ask additional questions to ensure they can meet your loved one’s needs.

4. Confirm Payment Options

Some ambulette services accept Medicaid, while others may require out-of-pocket payment. Before booking, check:

  • Pricing for different levels of service

  • Accepted payment methods

5. Schedule the Service in Advance

To avoid last-minute issues, it’s best to book the ambulette service at least 24–48 hours in advance. For recurring trips, consider setting up a standing appointment with the provider.

6. Prepare Your Loved One for the Trip

On the day of transport:

  • Ensure they have necessary medical documents and personal items

  • Confirm the pickup time with the provider

  • Dress them comfortably for the ride

If a caregiver or family member is accompanying them, notify the provider in advance.

7. Verify Pickup and Drop-Off

Before the trip, reconfirm the details with the ambulette provider. Ensure the driver arrives on time and safely transports your loved one to their destination.

Conclusion

Scheduling an ambulette service for a loved one doesn’t have to be complicated. By following these steps, you can ensure a safe, stress-free experience. If you’re looking for a reliable ambulette service, click the "Book a Trip" button below and book in advance for the best availability.

Book a Trip Today

Hear What Our Clients Say

Our clients rave about our exceptional services, particularly our attention to detail and reliable care. Hear their positive experiences and discover why we're their top choice for comfortable transportation and outstanding customer care.

We had a wonderful experience with Genesis Ambulette. On short notice, they were able to take a reservation to transfer my mother from one assisted living facility to another.

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★★★★★

Jennifer B.

Loyal Customer

My Mom was transported to her appointment. The driver arrived more than early enough, to be sure he was on time, was courteous and treated her with TLC, during the whole trip.

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★★★★★

Salvatore D.

Loyal Customer

This ambulette service's comfortable, efficient, on time service for Doctor's appointments and courteous well mannered drivers, especially John made for a great experience.

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★★★★★

Aida C.

Loyal Customer

Frequently Asked Questions

What types of transportation services do you provide?

We specialize in non-emergency medical transportation, including wheelchair-accessible transport for medical appointments, dialysis, rehabilitation, hospital discharges, and other healthcare-related travel needs.

Do you accept Medicaid for transportation?

Yes, we accept Medicaid.

How far in advance should I schedule a ride?

We recommend booking at least 24-48 hours in advance to ensure availability. However, we may accommodate same-day requests based on availability.

Are your vehicles equipped for wheelchair transport?

Yes, all our vehicles are ADA-compliant and equipped with ramps, lifts, and secure restraints to ensure safe and comfortable transport for wheelchair-bound passengers.

Do you accept Self-Pay?

Yes, we do accept self-pay. You can make a payment by calling us, we accept all major credit cards.

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