Genesis Ambulette has always looked after the needs of the community, providing top-quality service since the day we opened our doors.
Our experienced team has successfully completed over 200,000 trips, ranging from doctor's appointments to family celebration events.
Proud of our near-perfect customer satisfaction rate, we continue to strive for excellence in every trip, ensuring our clients' needs are not only met but exceeded.
Vetted Staff
All of our drivers are fully vetted and employed directly by us. Each team member is certified and trained to the highest standards.
When a loved one requires non-emergency medical transportation, an ambulette service can be a safe and reliable option. Whether they need transport to medical appointments, therapy sessions, or other essential destinations, scheduling an ambulette service is a straightforward process. Here’s a step-by-step guide to ensure a smooth experience.
Before booking an ambulette, consider the specific needs of your loved one:
Wheelchair Transport – Does your loved one require a wheelchair-accessible vehicle?
Medical Assistance – Do they need assistance getting in and out of the vehicle?
One-Time or Recurring Trips – Is the service needed for a single appointment or on an ongoing basis?
Understanding these requirements will help you choose the right mode of service.
Look for reputable ambulette services in your area. Check online reviews, ask for recommendations, and verify their credentials, such as:
Licensing and certifications
Trained and experienced drivers
Compliance with safety regulations
It’s important to select a provider that
offers reliable and professional services.
Once you have chosen a provider, reach out to them via phone or online. Be prepared to provide the following details:
Name, address, and contact information of the passenger Pickup and drop-off locations
Date and time of the appointment
Special requirements (wheelchair access, oxygen needs, caregiver assistance)
The provider will confirm availability and may ask additional questions to ensure they can meet your loved one’s needs.
Some ambulette services accept Medicaid, while others may require out-of-pocket payment. Before booking, check:
Pricing for different levels of service
Accepted payment methods
To avoid last-minute issues, it’s best to book the ambulette service at least 24–48 hours in advance. For recurring trips, consider setting up a standing appointment with the provider.
On the day of transport:
Ensure they have necessary medical documents and personal items
Confirm the pickup time with the provider
Dress them comfortably for the ride
If a caregiver or family member is accompanying them, notify the provider in advance.
Before the trip, reconfirm the details with the ambulette provider. Ensure the driver arrives on time and safely transports your loved one to their destination.
Scheduling an ambulette service for a loved one doesn’t have to be complicated. By following these steps, you can ensure a safe, stress-free experience. If you’re looking for a reliable ambulette service, click the "Book a Trip" button below and book in advance for the best availability.
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We specialize in non-emergency medical transportation, including wheelchair-accessible transport for medical appointments, dialysis, rehabilitation, hospital discharges, and other healthcare-related travel needs.
Yes, we accept Medicaid.
We recommend booking at least 24-48 hours in advance to ensure availability. However, we may accommodate same-day requests based on availability.
Yes, all our vehicles are ADA-compliant and equipped with ramps, lifts, and secure restraints to ensure safe and comfortable transport for wheelchair-bound passengers.
Yes, we do accept self-pay. You can make a payment by calling us, we accept all major credit cards.
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